Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we collect information you voluntarily share. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also gather payment details when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a tailored service that aligns with your business needs.

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Your Information

We use your personal information primarily to fulfill flower orders and provide excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

BrownStreamPivot respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and employ suitable technical and organizational safeguards to shield it. This covers safe data storage, encrypted exchanges, and restricted access to personal information within our company.

Although we employ robust security measures, no online transmission method is entirely risk-free. We continuously update our security practices to counter emerging threats.

Your Privacy Rights

You possess important rights over your personal data. In line with applicable laws, you may be entitled to access, amend, erase, or limit how your information is used.

To exercise these rights, reach out using the contact details at the policy's end. We will respond within a reasonable period as required by law.

Data Retention

We keep personal data only as long as needed to deliver our services and comply with legal obligations. Retention durations vary by data type and purpose.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and to gain insights into how visitors interact with our site. Cookies help us remember your preferences and assess site performance.

You can manage cookie settings in your browser. Note that turning off certain cookies may impact how the site functions. For detailed details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only BrownStreamPivot and this site. We are not accountable for the privacy practices of other sites.

We encourage you to review the privacy policies of any third-party sites you visit via links on our site.

Policy Updates

We may make updates to this privacy policy from time to time to reflect changes in our practices, offerings, or legal obligations. When substantial changes occur, we will update the "Last Updated" timestamp at the top of this policy.

We invite you to review this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us.